Technology Made Simple
Tuesday November 21st 2017

Insider

Archives

Posts Tagged ‘Network Adminstrator’

Picking a Helpdesk Software

Picking a Helpdesk Software

One of the first I was assigned when I became a manager was to find a new helpdesk solution.  Our current solution was OK, but had been in use for several years and our department had outgrown the usefulness.  Plus a big plus was we wanted our user base to be able to track the status of their tickets. I had assumed that this take [...]