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Q&A Monday: LZMA File

Q&A Monday:  LZMA File

Question: I received a file from a coworker that has a LZMA file type with a large sum of data, and I don't know how to open it.  Please help! Kevin Knight South Dakota  Answer: LZMA is a compressed file, something like the ZIP compression that most of us are generally familiar with. It's used as a way to group files together and [...]

XP Mode “Virtual Windows XP could not be restored”

XP Mode “Virtual Windows XP could not be restored”

I recently ran into a weird problem with my Windows XP mode program in Windows 7.  While trying to turn on the virtual machine, I kept getting a pop up with the following error: "windows xp mode could not be restored because of either host processor type mismatch" Regardless of what I tried to do, I couldn't get the Windows XP Mode virtual [...]

Picking a Helpdesk Software

Picking a Helpdesk Software

One of the first I was assigned when I became a manager was to find a new helpdesk solution.  Our current solution was OK, but had been in use for several years and our department had outgrown the usefulness.  Plus a big plus was we wanted our user base to be able to track the status of their tickets. I had assumed that this take [...]