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Thursday January 17th 2019

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‘Questions and Answers’ Archives

Q&A Monday: How to get honest feedback

Q&A Monday: How to get honest feedback

Question: I am the manager of  several large technology products for my company, and I feel like I'm just not getting honest feedback from the people involved with the project.  While the projects seem to be going well, I would appreciate it if I could get honest feedback and make sure the projects are a success, any suggestions? Steven [...]

Q&A Monday: How often should I update my Linux Servers?

Q&A Monday:  How often should I update my Linux Servers?

Question: I have recently become responsible for more servers at my current job, some of these servers are of the  RedHat and Debian flavor of linux, and I was wondering what is the recommended period of time between checking for updates on these servers? Catina P. Martin Mira Loma, CA   Answer: To be honest, it all [...]

Q&A Monday: hiberfil.sys and deleting it

Q&A Monday:  hiberfil.sys and deleting it

Question: Jim, While doing some spring cleaning on my computer, I've come across a file in C: drive called hiberfil.sys file.  When I try to delete the file it wont let me, how do I get rid of hiberfil.sys? Craig Ridgeway Kenosha, WI Answer: The first thing we need to discuss, is what exactly is that file?  hiberfil.sys is one of [...]

Q&A Monday: Determine what Domain Controller authenticated a user

Q&A Monday: Determine what Domain Controller authenticated a user

Question: We have many domain controllers in our environment and while working through troubleshooting, I was wondering if there was a way to find out which domain controller logged the user into the network while sitting at the users PC.  The problem ended up not being related, but the question stuck with me, is there a way to tell which [...]

Q&A Monday: Mapping admin C$ Share on Windows 7

Q&A Monday: Mapping admin C$ Share on Windows 7

Question: On my Windows XP machines I am able to use \\hostname\C$ to map to the C drive on that computer, but when I try it with my new Windows 7 machines, I can't get it to map. Answer: This isn't just a Windows 7 issue, this issue also occurred on Windows Vista machines as well.  This is caused by the UAC (User Access Control) [...]

Q&A Monday: Windows 7 Hide Accounts from Welcome Menu

Q&A Monday:  Windows 7 Hide Accounts from Welcome Menu

Question: We are deploying Windows 7 machines to users that are not the domain, and I want to add some accounts for administration to the machine, but I only want the users to be give the option of seeing the one account they are going to use.  Is there any way to hide the other accounts?  John Higgins Oakland, CA Answer: *NOTE: To [...]

Q&A Monday: Enable and Disable Proxy via Scripts

Q&A Monday: Enable and Disable Proxy via Scripts

Question: I use my laptop both inside and outside of my company's network.  It is a company issued laptop and when I am in the office, I am suppose to use their proxy server, when I am out on the road, I'm suppose to use the local connection, which does not have a proxy.  Currently I go into internet settings and enable or disable  the proxy [...]

Q&A Monday: IT Education

Q&A Monday:  IT Education

Question: Jim, For someone looking to segue into IT, what is the most direct educational route to take- tech school, university, or career diploma program? In general, what do you recommend for a good IT foundation? Tony DiPaciner Philadelphia, Pa   Answer: Like most questions in IT, there is a lot of debate for the best [...]

Q&A Monday: Outlook 2003 problems with Exchange 2010

Q&A Monday:  Outlook 2003 problems with Exchange 2010

Question: My company has recently upgraded our Exchange server to 2010, but I still have some users using Outlook 2003.  There are plans in the next 6 months to update these remaining users, but some of them are experiencing a problem.  The users have a bunch of shared calendars and are getting a connection issue, any advice? Eric Davidson [...]

Q&A Monday: Adobe PDF Printing Alternative

Q&A Monday:  Adobe PDF Printing Alternative

Question: I am currently looking for a more cost-effective solution than adobe for printing PDF files.  I am not looking to edit or create forms, just to print existing documents to PDF.  While looking around I've found a couple products, but they wanted too much money for the full versions, any suggestions? Davina Knight Raft [...]

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