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Thursday June 29th 2017

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Q&A Monday: Remove URL from Auto-complete in Chrome

Q&A Monday: Remove URL from Auto-complete in Chrome

Question: I have an incorrect website address that appears in my autocomplete list every time I start typing and I always accidentally click on it.  I tried clearing my history and it's still there, can you help me. Alice L. Lowery Ormond Beach, FL Answer: You need to open chrome and start typing incorrect URL until auto-complete [...]

Looking for a candidate hire a learner

Looking for a candidate hire a learner

Over the last couple of months, I've done more interviewing than in the previous years of working in IT.  I've had a very good time training and helping employees improve their skill sets and unfortunately take positions in other companies.  So I've had a lot of time thinking about who I wanted to hire for my open positions and I don't take the [...]

Q&A Monday: How DHCP Works

Q&A Monday: How DHCP Works

Question: Please don't laugh at me, but I've wondered how my computer gets an IP address from my router? Renee Newcomb Ferndale, WA Answer: I love questions like these, every computer, tablet, phone or laptop gets an IP address when connected to the internet, but rarely do we think of the process that takes place. So to go over the [...]

Q&A Monday: Data Center Teirs

Q&A Monday:  Data Center Teirs

Question: I am a small business owner looking to go with a cloud provider for our IT services.  Each of the vendors mentions their data center level, and I've tried doing research to figure out what these levels mean, but I can't find anything describing them in plain English, can you help? Vickie Downs Watertown, [...]

Q&A Monday: requested session access is denied

Q&A Monday:  requested session access is denied

Question: I have a user who is trying to connect to a RDS host (2008 R2 ), They are getting the error message "requested session access is denied". I checked and made sure the user is member of the local remote desktop user group and they have the permission "Allow logon via Remote desktop services" is granted.  What am I [...]

Q&A Monday: Making a new employee feel at home

Q&A Monday:  Making a new employee feel at home

Question: I recently started a new position at a company and one of the first major responsibilities of this position was hiring two new helpdesk analysts.  I made it through the interview and selection processes, but I want to make them feel as welcomed and at home as possible.  Do you have any advice? Ramon Allen Stratford, [...]

Q&A Monday: Removing the Windows.old directory

Q&A Monday:  Removing the Windows.old directory

Question: I was having some issue with my computer, so I went to reinstall the Windows 7 , onto my computer.  After the installation was complete, I noticed I have a C:\windows.old that takes up a large amount on my computer.  I've tried highlighting and hitting delete, but it's not letting me remove it. Jeanne Cundiff Benton Harbor, [...]

Q&A Monday: How to create a Windows Defender right click context menu

Q&A Monday: How to create a Windows Defender right click context menu

Question: How can I make a right click option to scan a file with windows defender? David A. Morrison Bellerose, NY Answers: Just as a reminder, that Windows Defender in Windows 8 is always running, but if you still wanted to scan individual files you can do it with the steps below: Press the Windows key to access the Start screen, type [...]

Simple Tips to a Secure Password

Simple Tips to a Secure Password

For many of us out there creating a secure password isn't always easy, it's hard to memorize one of those complex passwords (i.e. @<6v')T[~5).   I want to give you some good tips (and things to avoid) in order to make your password more secure.  The most common thing people do, and I was once guilty of that myself, is make the password for [...]

National Cyber Security Awareness Month (10th Year)

National Cyber Security Awareness Month (10th Year)

Hello Everyone, October marks the 10th Annual Cyber Security Awareness Month.  This month is set aside as an opportunity to engage both public and private sector companies and more importantly the general public to create a safe, secure, and resilient cyber environment. It's not just companies that should pay attention,  everyone has to play a [...]

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