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Archive for March, 2014

Q&A Monday: requested session access is denied

Q&A Monday:  requested session access is denied

Question: I have a user who is trying to connect to a RDS host (2008 R2 ), They are getting the error message "requested session access is denied". I checked and made sure the user is member of the local remote desktop user group and they have the permission "Allow logon via Remote desktop services" is granted.  What am I [...]

Q&A Monday: Making a new employee feel at home

Q&A Monday:  Making a new employee feel at home

Question: I recently started a new position at a company and one of the first major responsibilities of this position was hiring two new helpdesk analysts.  I made it through the interview and selection processes, but I want to make them feel as welcomed and at home as possible.  Do you have any advice? Ramon Allen Stratford, [...]

Q&A Monday: Removing the Windows.old directory

Q&A Monday:  Removing the Windows.old directory

Question: I was having some issue with my computer, so I went to reinstall the Windows 7 , onto my computer.  After the installation was complete, I noticed I have a C:\windows.old that takes up a large amount on my computer.  I've tried highlighting and hitting delete, but it's not letting me remove it. Jeanne Cundiff Benton Harbor, [...]